TrophyEntity
{
"trophyId": 0,
"companyId": 0,
"trophyName": "string",
"trophyDescription": "string",
"trophyCondition": "string",
"trophyImageUrl": "string",
"company": {
"companyId": 0,
"companyCode": "string",
"companyName": "string",
"companyName_EN": "string",
"defaultMailService": "string",
"agents": [
{
"agentId": 0,
"companyId": 0,
"agentCode": "string",
"userId": "string",
"userName": "string",
"fullName": "string",
"fullName_EN": "string",
"firstName": "string",
"firstName_EN": "string",
"lastName": "string",
"lastName_EN": "string",
"titleName": "string",
"titleName_EN": "string",
"employeeStatus": "string",
"employeeStatusName": "string",
"extensionNo": "string",
"nickName": "string",
"nickName_EN": "string",
"imageUrl": "string",
"isActive": true,
"agentRole": {
"agentId": 0,
"roleId": 0,
"createdDate": "2019-08-24T14:15:22.123Z",
"updatedDate": "2019-08-24T14:15:22.123Z",
"agent": {},
"role": {
"roleId": 0,
"companyId": 0,
"roleName": "string",
"rolePriority": 0,
"agentRoles": [
{}
],
"company": {},
"roleFunctions": [
{
"roleFunctionId": 0,
"roleId": 0,
"functionId": 0,
"createdDate": "2019-08-24T14:15:22.123Z",
"updatedDate": "2019-08-24T14:15:22.123Z",
"function": {
"functionId": 0,
"functionCode": "string",
"componentId": 0,
"name": "string",
"levels": 0,
"allowGrant": true,
"allowAdd": true,
"allowEdit": true,
"allowDelete": true,
"allowView": true,
"config": "string",
"isActive": true,
"createdDate": "2019-08-24T14:15:22.123Z",
"updatedDate": "2019-08-24T14:15:22.123Z",
"component": {
"componentId": 0,
"name": "string",
"description": "string",
"isActive": true,
"updatedDate": "2019-08-24T14:15:22.123Z",
"createdDate": "2019-08-24T14:15:22.123Z",
"functions": [
{}
]
},
"roleFunctions": [
{}
]
},
"role": {}
}
]
}
},
"company": {},
"rankHistories": [
{
"year": 0,
"weekNo": 0,
"agentId": 0,
"rankId": 0,
"agent": {},
"rank": {
"rankId": 0,
"companyId": 0,
"rankName": "string",
"rankName_EN": "string",
"maxUsers": 0,
"imageUrl": "string",
"company": {},
"rankHistories": [
{}
]
}
}
],
"subscriptionKeys": [
{
"keyId": 0,
"keyValue": "string",
"name": "string",
"description": "string",
"ownerId": 0,
"companyId": 0,
"dateCreated": "2019-08-24T14:15:22.123Z",
"dateExpired": "2019-08-24T14:15:22.123Z",
"isActive": true,
"requestsPerDay": 0,
"allowedScopes": "string",
"clientId": "string",
"lastUsedDate": "2019-08-24T14:15:22.123Z",
"createdBy": "string",
"lastModifiedDate": "2019-08-24T14:15:22.123Z",
"lastModifiedBy": "string"
}
],
"teamAgents": [
{
"departmentId": 0,
"teamId": 0,
"agentId": 0,
"agent": {},
"department": {
"departmentId": 0,
"companyId": 0,
"departmentCode": "string",
"departmentName": "string",
"departmentName_EN": "string",
"departmentDefaultMailService": "string",
"company": {},
"rateConfiguration": {
"departmentId": 0,
"teamEnable": true,
"department": {}
},
"teamAgents": [
{}
],
"teamCustomers": [
{
"departmentId": 0,
"teamId": 0,
"customerId": "87d8e330-2878-4742-a86f-dbbb3bf522ac",
"customer": {
"customerId": "87d8e330-2878-4742-a86f-dbbb3bf522ac",
"email": "string",
"name": "string",
"companyId": 0,
"imageUrl": "string",
"isActive": true,
"company": {},
"teamCustomers": [
{}
]
},
"department": {},
"team": {
"teamId": 0,
"departmentId": 0,
"teamCode": "string",
"teamName": "string",
"teamName_EN": "string",
"isActive": true,
"categories": [
{
"categoryId": 0,
"teamId": 0,
"categoryName": "string",
"categoryLevel": 0,
"categoryLevelName": "string",
"categoryParentId": 0,
"team": {}
}
],
"department": {},
"teamAgents": [
{}
],
"teamCustomers": [
{}
],
"templates": [
{
"templateId": 0,
"companyId": 0,
"departmentId": 0,
"teamId": 0,
"templateName": "string",
"templateContent": "string",
"templateInputForm": "string",
"templateType": "string",
"parentTemplateId": 0,
"dateCreated": "2019-08-24T14:15:22.123Z",
"createdBy": "string",
"dateModified": "2019-08-24T14:15:22.123Z",
"modifiedBy": "string",
"isActive": true,
"company": {},
"department": {},
"inverseParentTemplate": [
{}
],
"parentTemplate": {},
"team": {},
"templateControls": [
{
"controlId": 0,
"templateId": 0,
"controlType": "string",
"title": "string",
"description": "string",
"posX": 0,
"posY": 0,
"width": 0,
"height": 0,
"tooltip": "string",
"hints": "string",
"isRequire": true,
"icon": "string",
"parentControlId": 0,
"parentValueBind": "string",
"alias": "string",
"template": {},
"templateControlOptions": [
null
]
}
],
"tickets": [
{
"ticketId": 0,
"companyId": 0,
"ticketOwner": "string",
"teamOwner": "string",
"subject": "string",
"category": "string",
"subCatagory": "string",
"statusId": 0,
"customer": "string",
"mailTo": "string",
"mailCc": "string",
"scope": "string",
"difficulty": 0,
"priority": 0,
"drescription": "string",
"dateRequired": "2019-08-24T14:15:22.123Z",
"dateCreated": "2019-08-24T14:15:22.123Z",
"dateCompleted": "2019-08-24T14:15:22.123Z",
"conversationId": "string",
"newSubject": "string",
"customerCode": "string",
"buId": 0,
"templateId": 0,
"agentId": 0,
"teamId": 0,
"departmentId": 0,
"activities": [
null
],
"approvals": [
null
],
"bu": {
"tickets": []
},
"comments": [
null
],
"department": {},
"histories": [
null
],
"template": {}
}
]
}
]
}
}
],
"teams": [
{}
],
"templates": [
{}
],
"tickets": [
{
"ticketId": 0,
"companyId": 0,
"ticketOwner": "string",
"teamOwner": "string",
"subject": "string",
"category": "string",
"subCatagory": "string",
"statusId": 0,
"customer": "string",
"mailTo": "string",
"mailCc": "string",
"scope": "string",
"difficulty": 0,
"priority": 0,
"drescription": "string",
"dateRequired": "2019-08-24T14:15:22.123Z",
"dateCreated": "2019-08-24T14:15:22.123Z",
"dateCompleted": "2019-08-24T14:15:22.123Z",
"conversationId": "string",
"newSubject": "string",
"customerCode": "string",
"buId": 0,
"templateId": 0,
"agentId": 0,
"teamId": 0,
"departmentId": 0,
"activities": [
{
"activityId": 0,
"ticketId": 0,
"subject": "string",
"description": "string",
"activityType": 0,
"activityOwner": "string",
"dateCreated": "2019-08-24T14:15:22.123Z",
"dateCompleted": "2019-08-24T14:15:22.123Z",
"attachments": [
{
"attachmentId": 0,
"commentId": 0,
"activityId": 0,
"approveId": 0,
"attachFileName": "string",
"attachPath": "string",
"dateCreated": "2019-08-24T14:15:22.123Z",
"createdBy": "string",
"activity": {},
"approve": {
"approvalId": 0,
"ticketId": 0,
"approvedBy": "string",
"dateCreated": "2019-08-24T14:15:22.123Z",
"createdBy": "string",
"dateApproved": "2019-08-24T14:15:22.123Z",
"description": "string",
"temp1": "string",
"statusId": 0,
"attachments": [
null
],
"comments": [
null
]
},
"comment": {
"commentId": 0,
"ticketId": 0,
"activityId": 0,
"approveId": 0,
"commentText": "string",
"commentedBy": "string",
"dateCommented": "2019-08-24T14:15:22.123Z",
"isPrivate": true,
"commentType": "string",
"templateId": 0,
"activity": {},
"approve": {
"attachments": [],
"comments": []
},
"attachments": [
null
]
},
"parentType": 1
}
],
"comments": [
{
"commentId": 0,
"ticketId": 0,
"activityId": 0,
"approveId": 0,
"commentText": "string",
"commentedBy": "string",
"dateCommented": "2019-08-24T14:15:22.123Z",
"isPrivate": true,
"commentType": "string",
"templateId": 0,
"activity": {},
"approve": {
"approvalId": 0,
"ticketId": 0,
"approvedBy": "string",
"dateCreated": "2019-08-24T14:15:22.123Z",
"createdBy": "string",
"dateApproved": "2019-08-24T14:15:22.123Z",
"description": "string",
"temp1": "string",
"statusId": 0,
"attachments": [
null
],
"comments": [
null
]
},
"attachments": [
{}
]
}
],
"ticket": {}
}
],
"approvals": [
{
"approvalId": 0,
"ticketId": 0,
"approvedBy": "string",
"dateCreated": "2019-08-24T14:15:22.123Z",
"createdBy": "string",
"dateApproved": "2019-08-24T14:15:22.123Z",
"description": "string",
"temp1": "string",
"statusId": 0,
"attachments": [
{}
],
"comments": [
{
"commentId": 0,
"ticketId": 0,
"activityId": 0,
"approveId": 0,
"commentText": "string",
"commentedBy": "string",
"dateCommented": "2019-08-24T14:15:22.123Z",
"isPrivate": true,
"commentType": "string",
"templateId": 0,
"activity": {},
"approve": {},
"attachments": [
{}
]
}
]
}
],
"bu": {
"buId": 0,
"buName": "string",
"buNameEN": "string",
"isActive": true,
"companyId": 0,
"company": {},
"tickets": [
{}
]
},
"comments": [
{
"commentId": 0,
"ticketId": 0,
"activityId": 0,
"approveId": 0,
"commentText": "string",
"commentedBy": "string",
"dateCommented": "2019-08-24T14:15:22.123Z",
"isPrivate": true,
"commentType": "string",
"templateId": 0,
"activity": {},
"approve": {
"approvalId": 0,
"ticketId": 0,
"approvedBy": "string",
"dateCreated": "2019-08-24T14:15:22.123Z",
"createdBy": "string",
"dateApproved": "2019-08-24T14:15:22.123Z",
"description": "string",
"temp1": "string",
"statusId": 0,
"attachments": [
{}
],
"comments": [
{}
]
},
"attachments": [
{}
]
}
],
"department": {},
"histories": [
{
"historyId": 0,
"ticketId": 0,
"dateCreated": "2019-08-24T14:15:22.123Z",
"createdBy": "string",
"historyType": 0,
"infoSummary": "string",
"historyInfos": [
{
"historyId": 0,
"infoNo": 0,
"infoTag": "string",
"infoValue": "string",
"infoPreviousValue": "string",
"history": {}
}
],
"ticket": {}
}
],
"template": {}
}
]
},
"team": {}
}
],
"trophyHistories": [
{
"earnId": 0,
"agentId": 0,
"trophyId": 0,
"dateEarned": "2019-08-24T14:15:22.123Z",
"agent": {},
"trophy": {
"trophyId": 0,
"companyId": 0,
"trophyName": "string",
"trophyDescription": "string",
"trophyCondition": "string",
"trophyImageUrl": "string",
"company": {},
"trophyHistories": [
{}
]
}
}
]
}
],
"buSupports": [
{
"buId": 0,
"buName": "string",
"buNameEN": "string",
"isActive": true,
"companyId": 0,
"company": {},
"tickets": [
{}
]
}
],
"contacts": [
{
"contactId": 0,
"companyId": 0,
"contactEmailAddress": "string",
"contactName": "string",
"imageUrl": "string"
}
],
"customFields": [
{
"fieldId": 0,
"companyId": 0,
"fieldName": "string",
"company": {},
"customFieldValues": [
{
"fieldId": 0,
"fieldValueId": 0,
"fieldValueName": "string",
"field": {}
}
]
}
],
"customers": [
{
"customerId": "87d8e330-2878-4742-a86f-dbbb3bf522ac",
"email": "string",
"name": "string",
"companyId": 0,
"imageUrl": "string",
"isActive": true,
"company": {},
"teamCustomers": [
{}
]
}
],
"departments": [
{}
],
"ranks": [
{
"rankId": 0,
"companyId": 0,
"rankName": "string",
"rankName_EN": "string",
"maxUsers": 0,
"imageUrl": "string",
"company": {},
"rankHistories": [
{}
]
}
],
"roles": [
{}
],
"subscriptionKeys": [
{
"keyId": 0,
"keyValue": "string",
"name": "string",
"description": "string",
"ownerId": 0,
"companyId": 0,
"dateCreated": "2019-08-24T14:15:22.123Z",
"dateExpired": "2019-08-24T14:15:22.123Z",
"isActive": true,
"requestsPerDay": 0,
"allowedScopes": "string",
"clientId": "string",
"lastUsedDate": "2019-08-24T14:15:22.123Z",
"createdBy": "string",
"lastModifiedDate": "2019-08-24T14:15:22.123Z",
"lastModifiedBy": "string"
}
],
"trophies": [
{
"trophyId": 0,
"companyId": 0,
"trophyName": "string",
"trophyDescription": "string",
"trophyCondition": "string",
"trophyImageUrl": "string",
"company": {},
"trophyHistories": [
{
"earnId": 0,
"agentId": 0,
"trophyId": 0,
"dateEarned": "2019-08-24T14:15:22.123Z",
"agent": {},
"trophy": {}
}
]
}
]
},
"trophyHistories": [
{
"earnId": 0,
"agentId": 0,
"trophyId": 0,
"dateEarned": "2019-08-24T14:15:22.123Z",
"agent": {},
"trophy": {
"trophyId": 0,
"companyId": 0,
"trophyName": "string",
"trophyDescription": "string",
"trophyCondition": "string",
"trophyImageUrl": "string",
"company": {},
"trophyHistories": []
}
}
]
}